AI After Dark: Create Your Digital Twin
Silk Lounge after dark. Three founders who put AI first sat down to share what actually works, and what quietly fails. No advice, just their own experiments, wins, and misfires.
The room filled with familiar faces and newcomers, all chewing on the same question: how do we actually make money from AI? The answer surprised everyone.
The uncomfortable truth
Most companies are stuck experimenting. They use ChatGPT to feel productive without cutting costs or lifting revenue. Dave Hajdu, David Nilssen, and Harley Trung walked through what separates an AI agent from a chatbot: a specialist coworker that runs your process around the clock, in every language.
The US military crushes it with AI not because of better tools, but because it has clear standard operating procedures. Map your processes first. Document what you do more than three times. Then build.
Building your digital twin
The hands-on part turned to HeyGen. Record a short clip of yourself talking naturally, upload it, and it builds an avatar that speaks any language. The group created customer response videos for Silk Lounge in English and Korean, showing how a local business could serve customers in multiple languages at scale.
- Agents are 24/7 operations assistants that execute processes, not chatbots that answer questions
- Two things kill AI ROI: disorganized data and no one owning the strategy
- Map and document your workflows before building a single agent
- A digital twin amplifies you, handling the repetitive work while you focus on high-value interactions
- AI works best as the third person in the room, learning together rather than alone
This event is reserved for members
EO Vietnam members get 20+ events a year: monthly learning days with world-class operators, Forum, the chapter retreat, and access to global EO programs in 66 countries.
Join EO Vietnam