A four-hour workshop in Ho Chi Minh City, part of our Leadership in the AI Era program, led by Ray Chou, founder or co-founder of 19 companies. The room came in looking for hiring tactics and left rethinking what loyalty actually is.
Ray organized the session around the employee lifecycle: Find, Hire, Retain, Fire. Do the first three well and the fourth takes care of itself. Behavioral interview questions predict 55% of job performance versus 10% for the traditional ones. And three things make people stay: structure, culture, and growth.
Where AI changes the game
The real leverage isn't writing job ads. It's building a hiring system that compounds: audit your employer brand through a candidate's eyes, build structured candidate profiles, screen resumes in minutes instead of hours, and run three AI panelists across the same interview transcript, each with a different lens.
Prompts become processes. Processes become infrastructure. And the hiring bottleneck that lives inside the founder's head starts living inside a system anyone on the team can run.