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Privacy Policy

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Privacy Policy

EO Vietnam Last updated: December 11, 2025

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EO Vietnam (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://eovietnam.org (the “Website”), contact us, donate, register for events, or otherwise interact with our services.

Please read this Privacy Policy carefully. By using the Website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide Voluntarily

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (when you make a donation)

  • Any other information you choose to provide (e.g., in forms, emails, or event registrations)

b. Information Collected Automatically

When you visit the Website, we (and our third-party service providers) may automatically collect:

  • IP address

  • Browser type and version

  • Operating system

  • Referring website

  • Pages you view and links you click

  • Date and time of your visit

  • Device identifiers

We collect this information using:

  • Cookies

  • Web beacons

  • Server logs

  • Google Analytics and similar analytics tools

c. Information from Third Parties

We may receive information about you from third-party services (e.g., payment processors such as Stripe, PayPal, or Vietnamese payment gateways) when you make a donation or register through their platforms.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and improve the Website and our services

  • To process donations and send donation receipts

  • To send you newsletters, updates, event invitations, and fundraising appeals (you can opt out at any time)

  • To respond to your inquiries and provide customer support

  • To personalize your experience

  • To analyze Website usage and improve content and functionality

  • To comply with legal obligations

3. Legal Basis for Processing (for users in the EU/EEA or under GDPR-like laws)

If you are located in the European Union or in a jurisdiction with similar data protection laws, our legal basis for collecting and using your personal information includes:

  • Your consent (e.g., newsletter subscription)

  • Performance of a contract (e.g., processing your donation)

  • Our legitimate interests (e.g., website analytics, fraud prevention, direct marketing), provided those interests are not overridden by your rights

4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Service providers who assist us (e.g., payment processors, email service providers such as Mailchimp, website hosting, analytics providers)

  • Legal authorities when required by law or to protect our rights and safety

  • Successors in the event of a merger, acquisition, or sale of assets

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. For details, see our separate Cookie Policy [link if you create one] or the cookie banner on our Website.

We use Google Analytics. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We keep your personal information only as long as necessary for the purposes described in this policy or as required by law.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict processing

  • Withdraw consent

  • Data portability

  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at: [insert your contact email, e.g., privacy@eovietnam.org]

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of Vietnam (e.g., in the United States or EU) where data protection laws may differ. We take appropriate safeguards to ensure your data receives adequate protection.

10. Children’s Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at: Email: chaptermanager@eovietnam.org Or via the contact form on our Website.

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Thank you for trusting EO Vietnam with your information.

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